Privacy Policy

At Swamini we respect your privacy. This policy explains what information we collect when you browse or buy from our store, why we collect it, and the choices you have.

Information we collect

• Contact details: name, email address, phone number.
• Order details: shipping and billing address, items purchased, payment status.
• Account details: your login email and order history if you create an account.
• Usage data: pages viewed, device and browser information, cookie identifiers.

How we use your information

• To process, pack, ship and deliver your orders.
• To send order confirmations, delivery updates and support responses.
• To handle returns, refunds and customer service requests.
• To improve our catalogue, site performance and shopping experience.

Cookies

We use cookies and local storage to keep items in your shopping bag, keep you signed in, and understand how the store is used. You can accept or decline non-essential cookies from the consent banner, and clear cookies at any time in your browser settings. Essential cookies are required for checkout to work.

Sharing

We share data only with the partners needed to run the store — payment processors, delivery carriers and hosting providers — and only as required to complete your order. We never sell your personal information.

Data security and retention

Orders and account data are stored on secured, access-controlled infrastructure. We keep order records as long as required for accounting and tax purposes, then delete or anonymise them.

Your rights

You may request access to, correction of, or deletion of your personal data by writing to us. We will respond within 30 days.

Contact

Questions about this policy? Email care@swamini.store.